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The Division

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      =TS=Crosshair2

      Improving The Player Experience - Topic: Cheating & Exploits

      Question

      From the very beginning of development, our emphasis has always been on the player experience and how good we want it to be. We have great plans for the future of The Division, and for these to succeed we must make sure to provide a smooth high-quality experience. Unfortunately, the gameplay experience was recently impaired by in-game bugs and players violating the rules of the game. In order to bring back a better and healthier environment, we have taken new steps to address the situation.

      CHEAT ENGINES

      Cheating players have been an issue for a number of you in the Dark Zone, and we’ve heard this feedback loud and clear. We are strengthening our efforts to address this problem, as described below.

      First, we have implemented new cheat detection methods that have allowed us to identify many more players currently using cheat engines in the game. We have already caught more cheaters in the last few days than we had in total during the previous weeks. As a result, we will be handing out the biggest wave of suspensions and bans to date over the course of the next few days.

      Second, when cheaters are caught, we will now apply a suspension of 14 days on first offense (instead of the previous 3 day initial suspension). Second offense will always be a permanent ban.

      We anticipate these two changes will noticeably improve your experience. New upgrades on cheat detection are underway.

      BUG EXPLOITS

      What is a bug exploit?

      An exploit is the active triggering and use of a bug or glitch to bypass established game rules in order to gain a significant advantage or skip progression steps otherwise necessary.

      Identifying and fixing bugs before releasing new content is one of the most important parts of game development. This is also the best way to guarantee a smooth and enjoyable experience for our players. Learning from the past and your great feedback, we are currently reviewing our development and testing process to further minimize the amount and impact of these bugs going forward.

      Unfortunately, we cannot simulate the experience that millions of different players will have, and how they will play the game. As a result, some bugs may make it through testing, and may be present when an update is deployed. In the event that a bug makes it into the game, and this bug can be used by players to gain an advantage, we need to be able to react and fix it, but also dissuade players from exploiting this bug until it is fixed. This is why moving forward we will adopt a stronger stance against players abusing exploits.

      Our first step is to give you clearer and more concrete visibility. Should new bugs be discovered, we will quickly confirm if these are considered exploits. All known exploits will be clearly listed in a public forum thread and across our various communication platforms. We want all players to be informed. This will ensure that those caught after an exploit was confirmed are aware of the consequences and actions that can be taken against them.

      Second, sanctions will be implemented for players who repeatedly abuse exploits and will vary depending on the severity of the abuse, as well as the history of the player. Possible sanctions include character rollbacks, account suspensions and permanent bans. Those who encounter bugs during the normal course of play have absolutely nothing to worry about.

      As mentioned earlier, providing a high-quality experience is our priority. Fixing game bugs is one aspect of it, and we are improving our processes to address that. Dissuading players from impairing others’ gameplay by violating the rules of the game is another aspect. We also want to give you better visibility and transparency. We are fully committed to providing an enjoyable and fair environment for all our players, and will take all steps necessary to achieve this goal.

      See you in game!

      The Division Team

      Guest and =TS=Eddie like this

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      Posted (edited)

      I've learned from my game development classes that there are too many programmers utilizing their skills to try and offset algorithm analysis by using a third party program that they've coded to fit the trim of game files.  Playeres will spend their money and when they get caught, they usually blame the programmer for the permanent ban or suspension.  It's on YOU if you purchased the third party trick and abused it.  Stands to reason why programmers re-program applications and software for you to download for free.  You get caught when you elect to share it with others who then decide to sell it on the side for large sums of money.  If found out, your Internet Service Provider will send you a warning that you just downloaded a copyrighted or patented item and if you don't delete it, they will shut your account down until you do.

       

      As far as gaming is concerned, the more rewards and levels a game shows, the more a player will want to increase their level and attempt to become a high scorer or rank and its usually over a short period of time.  Programmers who inject these special features into game files are unique; however, a player will take advantage of what a launcher would do and as a result, overwhelm the game.  Overwhelming the game would be obvious.  This is how cheat engines locate the perpetrator.

       

      Presently, Game Blockers is the best source when it comes to incorporating code that will detect cheaters.  Entities such as Fair Fight uses Game Blockers and they have been very successful in their increase of bans and suspensions of players who are obvious cheaters.

       

      It's so easy to detect a cheater.  The algorithms can detect how a player uses a weapon and where he is when the weapon is used.  Where you stand on a map and how to aim has all been incorporated into the file and it matches with the distance a bullet, grenade or any other asset would be used.

       

      I mean, most players don't even think about the fact that a particular weapon has been programmed to have so many rpm's or can only hit one target at a time, etc.  So, when you use something out of context the engine will automatically warn (for instance) Fair Fight;  or, whatever you're using --- that there is something suspicious about what you just did.  If you get to many of them, the program will automatically follow your actions no matter what you do. 

       

      Evidently, Fair Fight is working on some games!  However, I really would like to see developers get together and add a Spectator code where if an administrator have suspicion of third party usage, they could at least hop on a players back and see for themselves a gamers activity. 

       

      In conclusion, if a player takes it upon himself to go all out to receive upgrades, levels, weapons, etc., believe me they will get caught -- it's grandiose type of thing to make yourself look good to the point where you just start doing superficial ninja type stuff!

       

      Check ya later!

      Edited by =TS=MAGNET

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